Claude Monet F.A.Q.
Some of the most frequently asked questions are listed below. We hope the answers will give you detailed information and facilitate you. You may ask all other questions without hesitation here.

» How do you make your paintings?
» Are your paintings framed?
» How and when will my painting be delivered?
» How should I order and pay for the chosen painting?
» What are your guarantees?
» Can I order a favorite painting of mine, which is not in your catalogue?
» Do you offer other services?

How do you make your paintings?
Our reproductions are handmade with oil on canvas of high quality. In our team of painters each one is a past master in his particular field and this gives us the opportunity to reproduce to the limit of perfection the style and the technique of every original old and modern master. Of course we have acquired these abilities for a long educational and creative period and this is the reason why our handmade reproductions express the human element, the spirit and the sense of the Great Masters.

Are your paintings framed?
There are three basic reasons for not framing the paintings. Every house has its different style and design and the frame of the painting has to go well with the whole interior so you will be the one who will make the best choice for it. There are frame workshops all over the world and you will be advised and helped there in selecting the frame mostly suiting to your house.
The second reason is related with the post expenses of a framed painting. All the companies selling paintings do not transport them framed because of the high expense for post taxes which sometimes exceed the basic price of the paintings.
The next reason - safety. Our paintings are transported rolled up in secure post tubes. You can imagine the risk of damaging and breaking of the painting when it is stretched on a frame.
If you have chosen a painting on a round frame you have to be consulted in your local frame workshop about the possibility a frame of this type to be made. Don't worry if they don't make round frames we should correct the format by painting the necessary parts according to the rectangular size.

How and when will my painting be delivered?
Your painting will be insured and safely posted no matter where you live. It travels packed in a solid and secure post tube. Post expenses are 25 USD to anywhere in the world. We cannot ship to PO Boxes and you must supply a street address for delivery.
The paintings must not be rushed as they need time for reaching the high quality and precision and also for getting dry in order not to be damaged when transported. We need 3-10 weeks from the moment of ordering to prepare a painting for shipment. The time needed varies for every painting and that's why we usually inform you of the approximate date of painting delivery. We inform you regularly about the completion of the reproduction.

How should I order and pay for the art reproduction?
It's very easy to order. It's necessary to click on the icon "Order Painting" next to the painting chosen. We accept Visa, MasterCard, Discover, American Express, Dinners, JCB and PayPal.

All credit card payments are processed through a secure and independent credit card processor CCNow. CCNow uses SSL encryption. All payments are processed real-time. This means that we never see your credit card details, neither is this information retained by CCNow. When you make your payment we only receive the information required for us to complete your order and ship your painting to you.

We also accept bank transfers and money transfers by WesternUnion and MoneyGram.

What are your guarantees?
Monet Reproductions Gallery guarantees your pleasure and satisfaction. If you are not fully satisfied with painting or you want to correct some details you have to send us back the canvas in good condition in 30 days for additional marks or for refunding your payment.

Can I order a favourite painting of mine, which is not in your catalogue or is different by size from the offered?
Of course you can order every painting you pick from the World art heritage or different in size. You only have to fill in our Order Form and describe your desires to us. We will answer you immediately to discuss your requirements and our abilities.

Do you offer other services?
We paint portraits - just send us a photo of your friends or family. The photos have to be large enough and with a good quality. You can attach them and send them to our e-mail.